Sounded good on paper” – he said. Which was even odder to say, as in that situation, the paper would be soaking in water, and the ink running. This is a somewhat embarrassing story about my seamanship. It happened a couple of years ago. At the time, we...
We hear a lot about diversity, and the visibility we are giving to this issue is certainly an improvement over what we had before. But we have decided to look -in the best case- only at the diversity axis mentioned in The Constitution: Gender, Race, and National...
Ah! The UVP! or “Unique Value Proposition”. Determining the UVP of a product, service, or even a company is probably one of the most useful exercises in management. Forget about your “elevator pitch”, this is the one to work on. I have seen...
Of course, you can, and of course, we had. While the tendency is to think that the wheel is a static concept, it has gone through a lot of transformation throughout the years. Starting as just a cylindrical roller, it evolved into the carriage wheel. Then the Michelin...
There are times in every change process when things just don’t feel natural. What we are attempting to do just seems to be completely in opposition with our identity, with who we are. One strategy that can be really helpful is just to start acting like what we...