How do you build the best team you can put together? May be obvious but I’ll say that recruitment has to happen intentionally and not necessarily based on the resumé. Sure, skills are important, and the conditions to keep people when they show up have to be...
There are many wonderful purpose-driven enterprises in the world, and I cannot help to think that us, on the corporate and business side of things, we may just be bureaucrats, pushing paper in an endless, pointless, and self-serving motion. Working in the technology...
En un mundo donde cada vez más los servicios están substituyendo a los productos, es importante entender el rol que juega la atención al cliente y cómo esta puede afectar el ritmo de atrición de los usuarios. En el universo XaaS, donde cualquier cosa se ofrece en una...
If you are here, thanks for sticking with me. This week was all about setting the ground for what is about to come, and if it felt way too meta, way too much about myself, is because it was intended that way. If you found that boring, or irrelevant, I apologize for...
I am glad I haven’t lost you yet. This is the fourth day. As mentioned in my first post, I will go through each week, touching on some key theme, each day of the week. Thursday is the day of Leverage. Why write about leverage? There is almost nothing that a human...
Third day. You are still here. Awesome! As I mentioned in my first post, I am trying to have a theme for each day of the week, and I will reveal each day’s theme as they come. This one may be a little confusing but Wednesdays are going to be Incentive day, but...
