It is quite annoying to walk with only one shoe. If you clap with one hand, you will not make much noise, and if you resort to eat with just one chopstick, you’ll probably get hungry. A similar principle plays in most of our lives, and leaders must understand...
Most of us go through our lives paying attention to the things that we are not particularly good at. Report cards in school tell us what we have to improve on, or “put in more effort”, the scale tells us how badly out of shape we are, and later in life, on...
You may notice a different tone in this article, a one of hastiness. I was going to publish something different today. But I can’t. As I stand in mourning and astonishment, I cannot help my mind to go where years of engineering, solution selling, and consultancy...
We have all seen this. The welcome at Starbucks, the bubbly personality at Trader Joe’s. And it is uncannily the same, doesn’t matter which of their stores you walk into. It cannot possibly be organic. How could ALL the people at Starbucks ALWAYS want to be...
I just removed a bunch of channels on my Roku. While this marvelous little box lets me add to its content almost infinitely, I realized that I wasn’t really using most of the channels. Like all of us, I have limited time to spare watching TV, and I will never...
While working with organizations, I have experienced how good, reliable workers can become jaded by actions that the leadership takes. Often times it happens that organizations -if they are doing things right- go through spectacular spurts of growth. In those periods,...