Actions speak louder than words. It doesn’t matter what our story is, if we don’t support it with the way we provide our products or services to our customers. The story will not change the actions, and especially not change what the customer perceives as...
We have control of our narrative of appreciation, celebration, but also regret, and resentment. We don’t have to go with our gut’s feeling, and we can make a decision on what we chose to remember. Forgetting is a little bit harder, as we can chose what we...
Hello all. Today, tonight, make sure that we appreciate the gifts of life, and that we let our closest ones know how grateful we are for their presence. If you want, do the exercise of looking through the goals you set out for yourself in the beginning of 2022, and...
Hey! It is THAT time of the year when we HAVE to be grateful. It is like we have to drop everything else that we are doing and say thanks for what we have. Overall, it is a good thing. A great thing. We can all be grateful for the things that we have around us and...
Peter Drucker, in his book, “The Effective Executive” makes the point that is very hard to understand what customers are doing because there is no insight into what goes on inside their walls. Because of this, companies tend to be managed mostly in...
Our go-get-it culture constantly repeats us that we can be anything we want to be. The only thing needed is some focus and lots of hard work. Part of this is absolutely true. We live in times where individuals have a great power over their future, and they can...