Pretty much everybody would like to know the “secret” for success. The one thing that they have to get right, and THEN, success will arrive. But thinking this way assumes that there is almost a mystical, magical factor that makes you successful. Something...
This is not a colored page. It is not a gradient created in Photoshop. It is a clear blue sky. An actual picture taken with my phone. But how would you know the difference if there’s not a single cloud? We know shadow from light, and light from shadow. When...
We have created a climate mess. We are heading straight to disaster unless we accelerate the world’s transition into an economy that is not harmless to our planet. If you believe this, don’t loose your hope, here are three things that you can do to pull...
Tech Support organizations added, or changed their titles to “Customer Success”. Those who did it without any cynicism, recognized early that there is much more value when an organization focuses in helping customers reach their goals, than just conforming to a SLA,...
I wrote a post almost 15 years ago, where I listed a number of features that I wanted on my phone and that, at the time, sounded quite far fetched. I called it “The mobility I want”. I remembered this post and I decided to take a look at what I wrote, and...
We most interpret a “solomonic decision” (or solution), as one that is simplistic, and that doesn’t really resolve things. Sometimes we even interpret it as one that does not benefit anybody, one that destroys value. The real moral of the story is a...
